New Check-In Procedures - during COVID
Our check-in office allows for distancing with signage and a plexiglass barrier at the front desk. Our staff cleans, disinfects and sanitizes our office, as well as all property keys, daily.
Please come to our office at 322B N. Main St. to pick up your keys and map to your property. There is parking next to the building.
Unsure of coming into our office? We are now offering non-contact check-in for guests as well. Please call 888.453.1001 for more information on contact-less check-in.
Check-in is 4:00pm & check-out is 10:00am. At this time, early check-in and late check-out is not available to adhere to local jurisdictions. Our current office hours are 9 a.m. to 5 p.m. Monday through Friday.
The Damage Waiver covers up to $750 of damages that are not excessive cleaning related. An assessment of the damage will be handled on a case-by-case situation. A credit card will be held on file for the duration of your stay and further until we are able to inspect the property after your departure for incidental related issues if necessary. Tenant is liable for any damages to the premises and to furnishings, equipment, and household items therein which occur during the renter's occupancy, excluding normal wear and tear. A $50 processing fee will be added to any damages billed. Our office hours during the ski season are 8:00am to 7:00pm seven days a week. Our hours for the summer season are 8:00am to 5:00pm Monday through Saturday, and Sundays during peak periods.
Late Arrival Instructions:
For parties arriving after office hours, please check the Late Arrivals lock box next to our front door for an arrival packet. Put in your lock box code, and you will then see a green light and hear a beep. Turn the knob to open position and pull to open door. Inside you will find a packet with your name on it that will include a key, written instructions and a map to your accommodations. Close the door and return knob to lock position. We suggest that arrangements for late arrivals be made PRIOR to arrival. If you do not know your lock box code, please call us at 888.453.1001.